Frequently Asked Questions
Everything you need to know about your luxury shopping experience at Ferraris Boutique.
How long does shipping take and what are the costs?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours. Delivery times range from 2-5 business days depending on your location. Shipping costs are calculated at checkout based on the destination.
What is your return policy?
You can return any item within 14 days of delivery. The item must be in its original condition, unworn, and with all security tags and packaging intact. Please visit our returns portal to initiate a request.
Are the products on Ferraris Boutique authentic?
Absolutely. We guarantee the authenticity of every item we sell. We work directly with luxury brands and authorized distributors to ensure all products are 100% genuine and include original designer packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer buy-now-pay-later options via Klarna.
Will I have to pay duties and taxes on international orders?
For orders within the European Union, taxes are included in the price. For international orders outside the EU, import duties and taxes may be applied by your local customs office and are the responsibility of the customer.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website to monitor your delivery in real-time.